We would like to take a moment to explain why we feel the veterinarian is an integral part of your pet’s supplement care. Your veterinarian provides professional advice and care for your four-legged family member. The veterinarian optimizes the total care of your pet by coordinating all aspects, including that of supplementation.
1) Question: I don’t understand differences in supplement products.
Answer: Your veterinarian can help you make an informed decision, explaining how products are different, and why the brand that they recommend may include ingredients that are more beneficial for your pet’s individual condition.
2) Question: How can I be confident in the quality of the products I buy for my pet?
Answer: The veterinarian reviews testing and quality information, selecting high-quality products from a reputable company before making a recommendation for your pet’s health care. Clients may ask for testing information citing specific test methodology (such as Cetylpyridinium Chloride titration of Chondroitin Sulfate, Capillary Electrophoresis of Glucosamine and Gas Chromatography of Methylsulfonylmethane) to be sure the label claims are substantiated and they are getting what they pay for. This type of information is not usually available from their super store brand, so the pet owner would need to contact each company directly to find out if they have testing information available.
3) Question: The supplements my veterinarian sells may be more expensive than the ones from the super store.
Answer: While many products may initially “look alike”, there are many differences in ingredient strength/purity, amount and frequency of use. One bottle may last the average 75 lb dog three weeks, while a higher quality product will usually last almost three months. With the recent price increase (ranging from double to quadruple last years prices) of Chondroitin and Glucosamine, some companies selling over-the-counter (OTC) products may use the same amount of a lesser quality ingredient and still claim on their label that the product contains an equal amount of a critical ingredient. For example, a company may be replacing 90% pure Chondroitin with that of 16% pure Chondroitin (similar to adding water to a pure fruit juice). Therefore, it may be more expensive to keep buying a product with ingredients that may not have been tested to meet the label claims. The end result of lower ingredient concentration / quality may be observed as a decreased or lack of response by your pet to the supplement used. Consumers should be aware that cheap products are often cheap for a reason.
We thank you for the trust you have placed in Stockton Hill Animal Hospital to provide your pet with a high-quality supplement. Please contact us with any questions that you may have regarding our products.